Mozilla Firefox

Quick guide:

Start by pressing [Ctrl] + [Shift] + [Delete] together on your keyboard - this should open up a window like pictured below:

ie11 window

Ensure the time range at the top is set to "Everything", and that the "Cookies" and "Cache" boxes are ticked, and then click "Clear Now" at the bottom.
Other optional ones that can be ticked include: "Browsing & Download History", "Active Logins" and "Form & Search History".

Other method:

Click the "3 lines" menu icon at the top-right of the screen (as pictured below) and navigate to "Options":
IE11 path

This will open up the general settings tab. Now, select the "Privacy & Security" tab on the left:

firefox path2

This will load up all privacy and security settings. Scroll down to the "Cookies and Site Data" section, and select "Clear Data...":

firefox path3

This will open up the following pop-up. Ensure both options are selected, and then click "Clear":

firefox path4



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